HelpCheck-in & On the Day
Check-in & On the Day
QR check-in, Covered Scan, and Apple Wallet passes.
Setting up Apple Wallet passes
Wallet passes live under Settings → Check-in, and need QR check-in turned on first — the pass uses the same QR code your door staff scan. To…
Turning on QR check-in
Turn this on from Settings → Check-in if your door staff will be scanning QR codes to check guests in. If it's off, guests just see their co…
Using Covered Scan to check guests in
Opening the scanner From an event, open Scan. It uses your device's camera to read tickets in real time, with a live “Checked in X of Y” cou…