Use “Add guest” for comps, pay-at-door bookings, or anyone else who isn't paying through checkout.
From the guest list, choose “Add guest.” No payment is collected and the booking is confirmed immediately. You can optionally add their email and choose to send them a booking confirmation.
How the waitlist works There's no waitlist setting to turn on — it happens automatically once every ticket type on an event is sold out. It'…
Refund vs. void — which one to use Refund — a real Stripe refund, for confirmed, paid bookings only, within 30 days of the original booking.…
If a guest didn't get their booking confirmation, or needs their ticket re-sent, open their order and choose Resend confirmation (or Resend…
Finding a booking The Transactions page searches across every venue and event you manage — by guest name, email, booking reference, venue, o…