The Transactions page searches across every venue and event you manage — by guest name, email, booking reference, venue, or event — and can be filtered by event, status (pending, confirmed, cancelled, refunded), and order date range.
Click any row to open the full order detail, where you can edit guest details or take an action like refunding, voiding, or resending a confirmation.
When to use this Use “Add guest” for comps, pay-at-door bookings, or anyone else who isn't paying through checkout. How it works From the gu…
How the waitlist works There's no waitlist setting to turn on — it happens automatically once every ticket type on an event is sold out. It'…
Refund vs. void — which one to use Refund — a real Stripe refund, for confirmed, paid bookings only, within 30 days of the original booking.…
If a guest didn't get their booking confirmation, or needs their ticket re-sent, open their order and choose Resend confirmation (or Resend…