Understanding roles and permissions

The four roles

Every team member has one of four roles:

• Owner — everything Admin can do, plus transferring ownership and closing the venue or brand entirely.

• Admin — full access: create, edit and delete events and discounts, manage integrations, and invite or remove team members.

• Manager — can create and edit events, discounts and bookings, but can't delete listings or manage the team.

• Staff — can view events and bookings and check guests in, without access to create, edit or delete anything.

Inviting someone

From Settings → Team, enter an email and choose a role. They'll show up as “Pending” until they accept the invite.

One owner at a time

Every venue or brand has exactly one owner. Ownership can be handed to another team member from Settings → Team → Transfer ownership, which moves the previous owner to Admin rather than removing them.